Return and Refund Policy

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be unused, unworn, in its original condition, and in its original packaging. Proof of purchase or order confirmation may be required.

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us as soon as possible so we can resolve the issue.

Non-Returnable Items

Certain items, including customized products, personal care items, and final sale products, may not be eligible for return unless required by applicable law.

Exchanges

If you want to exchange an item, please contact us within 7 days of delivery. Exchanges are subject to product availability.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund is approved. Approved refunds will be processed to your original payment method, where possible, within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect, or applicable law requires otherwise.

How to Request a Return

To request a return or refund, contact us using the details below:

Phone/WhatsApp: 03106245535

Please provide your order number and the reason for your return.

We will review your request according to this policy and applicable consumer protection laws.

Thank you for shopping with us!